Terms of Service & 14‑Day Refund Guarantee

Last updated: July 2026

By purchasing and using Gymbly, you agree to the following terms and conditions. These terms govern your access to and use of the Gymbly software, including any updates, source code, and related documentation (collectively, the "Software").

1. License Grant

Upon successful payment of the applicable fee, Gymbly grants you a perpetual, worldwide, non‑exclusive, non‑transferable license to use the Software for your own fitness‑related business or personal projects. You are permitted to:

• Install and run the Software on your own servers or hosting environment.
• Customize the Software with your own branding (logo, colors, content).
• Use the Software to manage clients, workouts, nutrition plans, and subscriptions.
• Modify the source code for your own internal purposes (subject to open‑source components' licenses).

You may not resell, sublicense, distribute, or repackage the Software as your own product without explicit written permission from Gymbly.

2. Ownership

Gymbly retains all intellectual property rights in the Software. However, you retain full ownership of any content, data, and branding you add to the Software. We do not claim any rights over your client data, workout plans, or any other information you store in your installation.

3. Third‑Party Services

The Software may integrate with third‑party services such as RevenueCat, cloud storage (AWS / Wasabi), and email providers. You are responsible for your own accounts with these services and for any fees they charge. Gymbly is not liable for the performance or availability of third‑party services.

4. Responsibility and Compliance

You are solely responsible for:

• Complying with all applicable laws and regulations in your jurisdiction.
• Ensuring that your use of the Software does not violate any third‑party rights.
• Maintaining the security of your own server and data.

5. Updates and Support

Gymbly provides lifetime updates and email support to all license holders. Updates are delivered via the dashboard or direct download. Support is provided via email during business hours (response within 24–48 hours).

6. Limitation of Liability

To the maximum extent permitted by law, Gymbly and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Software.

In no event shall our total liability exceed the amount you paid for the Software.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Gymbly operates (Spain), without regard to its conflict of law provisions. Any disputes shall be resolved in the competent courts of that jurisdiction.

8. Changes to Terms

We reserve the right to update these terms at any time. We will notify you of significant changes via email or through the dashboard. Your continued use of the Software after such changes constitutes your acceptance of the new terms.

Contact: If you have any questions about these terms, please email us at support@gymbly.io.

Important Legal Notice

Due to the clear digital nature of the Gymbly software and the immediate access provided to download the full, unencrypted source code package upon successful payment, we enforce a strict No-Refund Policy except as expressly provided below.

By executing your checkout process, you explicitly request and provide your active consent to the immediate delivery of all digital system assets and software files. You acknowledge that once access to the digital files is granted or downloaded, you waive your standard right of withdrawal under EU Directive 2011/83/EU and other international consumer protection laws.

Technical Support Commitment

If you experience any technical deployment anomalies or core architecture bugs within the software package, our team is fully committed to providing resolution assistance. You must open an official ticket by contacting our support desk at support@gymbly.io.

Technical refund evaluations are exclusively handled at the sole discretion of the Vendor only if a critical, unfixable core defect exists in our original source files that completely prevents proper runtime execution under standard production guidelines, after our support engineering desk has been given a reasonable timeframe to analyze and address the environment issue.

What This Means for You

• You receive immediate access to the full, unencrypted source code upon purchase.
• You waive your standard right of withdrawal under consumer protection laws.
• Refunds are available only if we cannot resolve a critical technical defect.
• Our support team will work with you to resolve any deployment issues.

How to Request a Technical Evaluation

1. Contact us at support@gymbly.io within 14 days of your purchase.
2. Include your order number and a detailed description of the technical issue.
3. Our support team will analyze the issue and attempt to resolve it.
4. If a critical, unfixable core defect is confirmed, we will issue a refund at our sole discretion.

Questions? Our support team is here to help — contact us at support@gymbly.io.